The Impact of the Application of Operations Management Practices on the Performance of Construction Projects: Case Study on the Housing Investors Association in Jordan

Abstract

The goal of this study was to test the impact of operations management practices (Project Design, Project Location, Supply Chain Management, Inventory Management, Quality Management, Maintenance Management) on the performance of construction projects carried out by the Association of Investors in Housing Sector in Jordan in term of (cost, quality, and time) The descriptive analytical approach and questionnaire methodology were used to gather information. The  population of the study consisted of (3600) investors in housing sector during the year 2017. The random sampling technique was used to determine sample size which included 346 investers. Questionnaires were distributed, of which (285) questionnaires were returned, valid for analysis, at a rate of 82% of the total sample size, which were analyzed  by using a set of statistical methods such as linear  and multiple regression, and other  methods that are part of the Social Science Statistical Package.

The study showed positive effect of the independent variable (operations management practices) on dependent variable (performance of the construction projects) represented by (cost, quality, and time) and this effect could be ranked in descending order as follows: quality, time, and cost. The study showed also that the dimensions of the independent variable (Operations management practices) in its positive effect on the dependent variable (performance of construction projects) could be ranked in descending order as follows: Quality Management,Supply Chain Management,Maintenance ManagementInventory Management Project Design, Project Location.The study recommended the Association of investors in housing sector in Jordan toclear the positive effect of Operations management practices on project efficiency by indicating its positive impact on cost ,time,and quality of projects and to urge them to improve the application of Operations management practices in their projects.It recommended also conducting similar studies on other sectors, such as industrial and services sectors, to show their effects on them and compare results between different sectors to reach common points between them.